Privacy policy

DollybooKids

Privacy Policy

Owned and operated by AINXtGen180 | Brisbane, Queensland, Australia

Effective Date: 10 March 2026 | Last Updated: 10 March 2026

Our commitment to you. We respect your privacy. This policy explains clearly and honestly what information we collect, why we collect it, how we use it, and how we protect it. We do not sell your personal information to anyone, ever.

1. About This Policy

This Privacy Policy applies to the website Dollyboo.com and all related communications operated by AINXtGen180, the company behind the DollybooKids YouTube channel.

This policy explains how we collect, use, store, and protect personal information submitted to us through our website, including via our contact form and newsletter sign-up. It also explains how third-party services we use, such as YouTube, may independently collect data when you visit our site.

By using Dollyboo.com or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your details.

We may update this policy from time to time. The current version will always be published on this page with a revised effective date.

2. Who We Are

The data controller responsible for your personal information is:

Company: AINXtGen180

Brand: DollybooKids / Dollyboo.com

Headquarters: Brisbane, Queensland, Australia

Development Offices: Hanoi and Ho Chi Minh City (HCMC), Vietnam

Privacy contact: privacy@dollyboo.com

References to "we", "us", "our", or "DollybooKids" throughout this policy refer to AINXtGen180 and its authorised team members working across all of our locations.

3. What Information We Collect

We only collect personal information that you choose to give us directly. We do not collect information automatically from visitors who simply browse the site, and we do not use tracking cookies of our own.

3.1 Contact Form

When you use our contact form to send us an enquiry, we collect:

Your name
Your email address
The content of your message

This information is used solely to respond to your enquiry. We do not add contact form submissions to any mailing list without your separate consent.

3.2 Newsletter Sign-Up

When you sign up to our newsletter or mailing list, we collect:

Your name
Your email address

This information is used to send you DollybooKids updates, new video announcements, and occasional news about the channel. You can unsubscribe at any time using the link included in every email we send.

3.3 What We Do Not Collect

We do not collect the following, and we have no interest in doing so:

Payment or financial information of any kind
Location data or device identifiers
Browsing behaviour or usage analytics from our own systems
Any personal information from children. Our website is designed for parents and guardians. We do not direct any data collection toward children and we do not knowingly collect information from anyone under the age of 13.

4. How We Use Your Information

We use the personal information you provide only for the specific purpose for which you gave it to us. In plain terms:

Contact form enquiries: We use your name and email address to read your message and reply to you. Once your enquiry is resolved, we do not retain your details beyond what is reasonably necessary.

Newsletter subscribers: We use your name and email address to send you updates about DollybooKids. We will never use your newsletter subscription to send unrelated commercial messages or share your details with advertisers.

We do not use your personal information for:

Automated decision-making or profiling
Targeted advertising
Selling, renting, or trading your information to any third party
Any purpose other than the one for which you provided it

5. Who We Share Your Information With

Short answer: We do not sell or share your personal information with outside companies, advertisers, or any unrelated third parties.

The only people who may access the personal information you submit are authorised members of the AINXtGen180 team, including:

Our Brisbane headquarters team - responsible for overall management of DollybooKids and Dollyboo.com
Our development teams in Hanoi and Ho Chi Minh City, Vietnam - who assist with the technical operation and maintenance of our website and communications systems

All team members who have access to personal data are bound by confidentiality obligations and are required to handle your information responsibly and only for the purposes described in this policy.

We do not use external email marketing platforms, CRM systems, or data processors that would involve transferring your data outside of the AINXtGen180 team. If this changes in the future, we will update this policy and notify you where required.

6. YouTube and Third-Party Services

Our website embeds videos from the DollybooKids YouTube channel. YouTube is operated by Google LLC, and when you watch an embedded video on our site, YouTube may collect data about your visit independently of us.

This data collection by YouTube is governed by Google's own Privacy Policy, which you can review at google.com/policies/privacy. We have no control over and take no responsibility for the data practices of Google or YouTube.

Depending on your browser settings and whether you are logged into a Google account, YouTube may set cookies or collect information such as your IP address and viewing behaviour. If you prefer to limit this, you can watch our videos directly on YouTube or adjust your browser's cookie settings.

We do not use Google Analytics, social media tracking pixels, or any other third-party analytics or advertising tools on Dollyboo.com at this time.

7. Cookies

Dollyboo.com does not use its own cookies to track visitors or collect analytics data.

However, when YouTube videos are embedded on our pages, YouTube may place cookies on your device as described in Section 6 above. These are YouTube's cookies and are outside our control.

If you wish to manage or block cookies from YouTube or any other source, you can do so through your browser settings. Please note that blocking cookies may affect the playback of embedded videos on our site.

8. Children's Privacy

Important. DollybooKids content is created for children, but Dollyboo.com is designed to be used by parents and guardians on behalf of children. We do not knowingly collect any personal information from children under the age of 13.

All contact forms, newsletter sign-ups, and other data entry points on this website are intended for use by adults only. Parents and guardians are responsible for ensuring that children do not submit personal information through this website without supervision.

If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly. If you believe we may have received information from a child, please contact us immediately at privacy@dollyboo.com.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect the personal information you share with us against unauthorised access, disclosure, alteration, or loss.

These measures include restricting access to personal data to authorised team members only, using secure communication channels for data transfer between our offices, and not storing personal information for longer than is necessary for the purpose it was collected.

No method of data transmission over the internet or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us at privacy@dollyboo.com.

10. How Long We Keep Your Information

We do not keep your personal information for longer than is necessary.

Contact form submissions: We retain the content of your enquiry and your contact details for as long as is reasonably needed to resolve your request, and no longer than 12 months after the matter is closed.

Newsletter subscribers: We retain your name and email address for as long as you remain subscribed. When you unsubscribe, we will remove your details from our active mailing list within 30 days.

You may request deletion of your personal information at any time. See Section 11 below for how to do this.

11. Your Rights

Regardless of where you are located, we respect your right to control your own personal information. You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct any information that is inaccurate or incomplete
Deletion: Ask us to delete your personal information from our records
Withdrawal of consent: Unsubscribe from our newsletter or withdraw consent for any use of your data at any time
Objection: Object to our use of your information for any reason

To exercise any of these rights, please contact us at privacy@dollyboo.com. We will respond to all requests within 30 days. We may need to verify your identity before acting on a request.

Vietnamese residents. If you are based in Vietnam, your rights are also protected under the Law on Cybersecurity 2018 and Decree 13/2023/ND-CP on Personal Data Protection. You have the right to be informed about how your data is used, to access and correct your data, and to request deletion. AINXtGen180 is committed to complying with these obligations.

12. Governing Law

This Privacy Policy is governed by the laws of the Socialist Republic of Vietnam, consistent with the governing law set out in our Terms and Conditions. This includes compliance with:

The Law on Cybersecurity 2018 (Vietnam)
Decree 13/2023/ND-CP on Personal Data Protection (Vietnam)
The Law on Information Technology 2006 (Vietnam)

Where our operations interact with users in other jurisdictions, we will make reasonable efforts to comply with applicable local privacy laws. If you have questions about how our practices apply in your country, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make meaningful changes, we will update the effective date at the top of this document.

We encourage you to review this policy periodically. If you are a newsletter subscriber and we make a significant change to how we use your data, we will notify you by email before the change takes effect.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please do not hesitate to get in touch. We take all privacy enquiries seriously and aim to respond promptly.

Privacy Contact Details

Company: AINXtGen180

Brand: DollybooKids / Dollyboo.com

Headquarters: Brisbane, Queensland, Australia

Development Offices: Hanoi and Ho Chi Minh City, Vietnam

Privacy enquiries/General enquiries: info@ainxtgen180.com

Response time: We aim to acknowledge all privacy enquiries within 7 business days and provide a full response within 30 days (Vietnamese business days, ICT/UTC+7).